Coex is a member of Australian Finance Complaints Authority (AFCA). If an issue has not been resolved to your satisfaction, you can lodge a complaint with AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au

Telephone: 1800 931 678

Email: info@afca.org.au

In writing to: Australian Financial
Complaints Authority, GPO Box 3,
Melbourne VIC 3001